widget:ticketdata: function extention to handle Email sending

* remap to use `policy code`
* adapt the constants
* start with clear_form()
* use service 'send_ticketdata' which crate lettre
* enable smtp authorization via credentilas
* support html using crate 'maud'
* provide the needed structures
* update the constants for property and entity assigns
* include send Email service (sendticketdata)
* send_ticketdata: include html  maud modules

Signed-off-by: Ralf Zerres <ralf.zerres@networkx.de>

advotracker/src/data/constants.rs

@@ -10,10 +10,14 @@ pub static PROP_ADVOTRACKER: &str = "advotracker";
 
 pub static PROP_MAIL_CC_1: &str = "advotracker@hiedemann.de";
 pub static PROP_MAIL_CC_2: &str = "service@hiedemann.de";
+pub static PROP_MAIL_BCC_1: &str = "schloemer@hiedemann.de";
+pub static PROP_MAIL_BCC_2: &str = "support@networkx.de";
 pub static PROP_MAIL_TO_1: &str = "allianz@ponschab-partner.com";
 pub static PROP_MAIL_TO_2: &str = "kontakt@chevalier.law";
 pub static PROP_MAIL_TO_3: &str = "kontakt@metamedlaw.de";
 pub static PROP_MAIL_TO_4: &str = "sekretariat@m2-mediation.de";
+pub static PROP_MAIL_FROM: &str = "advotracker@heidemann.de";
+pub static PROP_MAIL_SUBJECT: &str = "ZMB Allianz - neues Mandat";
 
 pub static PROP_POLICY_CHECK: &str = "policy_check";
 pub static PROP_POLICY_PROGRESS_COUNT: &str = "policy_progress_count";
@@ -91,6 +95,7 @@ pub static ID_POLICY_CHECK_LABEL_HINT: &str = "policy_check_label_hint";
 pub static ID_POLICY_CHECK_LABEL_MENU: &str = "policy_check_label_menu";
 pub static ID_POLICY_CHECK_LABEL_POLICY_NUMBER: &str = "policy_check_label_policy_number";
 pub static ID_POLICY_CHECK_LABEL_RESULT: &str = "policy_check_label_result";
+pub static ID_POLICY_CHECK_POLICY_CODE: &str = "policy_check_policy_code";
 pub static ID_POLICY_CHECK_POLICY_NUMBER: &str = "policy_number";
 pub static ID_POLICY_CHECK_POPUP_PROGRESS: &str = "policy_check_popup_progress";
 pub static ID_POLICY_CHECK_PROGRESS_BAR: &str = "policy_check_progress_bar";
@@ -123,8 +128,6 @@ pub static ID_TICKET_DATA_BUTTON_MENU: &str = "ticket_data_button_menu";
 pub static ID_TICKET_DATA_BUTTON_RESULT: &str = "ticket_data_button_result";
 pub static ID_TICKET_DATA_CALLBACK_DATE: &str = "ticket_data_label_callback_date";
 pub static ID_TICKET_DATA_CALLBACK_NUMBER: &str = "ticket_data_label_callback_number";
-pub static ID_TICKET_DATA_COMBO_BOX_MAIL_TO: &str = "ticket_data_combo_box_mail_to";
-pub static ID_TICKET_DATA_COMBO_BOX_MAIL_CC: &str = "ticket_data_combo_box_mail_cc";
 pub static ID_TICKET_DATA_CONTAINER_MAIL: &str = "ticket_data_container_mail";
 pub static ID_TICKET_DATA_COUNT_BLOCK: &str = "ticket_data_count_block";
 pub static ID_TICKET_DATA_DEDUCTIBLE: &str = "ticket_data_deductible";
@@ -146,13 +149,13 @@ pub static ID_TICKET_DATA_LABEL_IVR_COMMENT: &str = "ticket_data_label_ivr_comme
 pub static ID_TICKET_DATA_LABEL_MAIL_CC: &str = "ticket_data_label_mail_cc";
 pub static ID_TICKET_DATA_LABEL_MAIL_TO: &str = "ticket_data_label_mail_to";
 pub static ID_TICKET_DATA_LABEL_MENU: &str = "ticket_data_label_menu";
+pub static ID_TICKET_DATA_LABEL_POLICY_CODE: &str = "ticket_data_label_policy_code";
 pub static ID_TICKET_DATA_LABEL_POLICY_HOLDER: &str = "ticket_data_label_policy_holder";
-pub static ID_TICKET_DATA_LABEL_POLICY_NUMBER: &str = "ticket_data_label_policy_number";
 pub static ID_TICKET_DATA_LOGO_BAR: &str = "ticket_data_logo_bar";
 pub static ID_TICKET_DATA_MAIL_CC: &str = "ticket_data_mail_cc";
 pub static ID_TICKET_DATA_MAIL_TO: &str = "ticket_data_mail_to";
+pub static ID_TICKET_DATA_POLICY_CODE: &str = "ticket_data_policy_code";
 pub static ID_TICKET_DATA_POLICY_HOLDER: &str = "ticket_data_policy_holder";
-pub static ID_TICKET_DATA_POLICY_NUMBER: &str = "ticket_data_policy_number";
 pub static ID_TICKET_DATA_RESULT: &str = "ticket_data_result";
 pub static ID_TICKET_DATA_VIEW: &str = "ticket_data_view";
 pub static ID_TICKET_DATA_WIDGET: &str = "ticket_data_widget";

advotracker/src/data/structures.rs

@@ -110,6 +110,37 @@ pub struct CsvExportRecord {
     pub ivr_comment: String,
 }
 
+/// Handel fields of an Email (header, body)
+#[derive(Default, Debug, Clone, Deserialize, Serialize)]
+pub struct Email {
+    /// recipient address
+    pub mail_to: String,
+    /// Carbon Copy recipient address
+    pub mail_cc: String,
+    /// Blind Carbon Copy recipient address
+    pub mail_bcc: String,
+    /// Sender address
+    pub mail_from: String,
+    /// Mail subject
+    pub subject: String,
+    /// Body policy code
+    pub policy_code: String,
+    /// Body type policy holder
+    pub policy_holder: String,
+    /// Body type deductible
+    pub deductible: String,
+    /// Body callback number
+    pub callback_number: String,
+    /// Body type callback date
+    pub callback_date: String,
+    /// Body type harm type
+    pub harm_type: String,
+    /// Body type ivr comment
+    pub ivr_comment: String
+}
+
+impl Email {}
+
 /// Harm data are list/collections of harm types. You may toggle them to an unselected state.
 #[derive(Default, Debug, Clone, Deserialize, Serialize)]
 pub struct HarmData {
@@ -157,20 +188,6 @@ pub struct PolicyCheck {
 
 impl PolicyCheck {}
 
-// #[derive(Default, Clone, Debug, Serialize, Deserialize)]
-// pub struct PolicyCheckList {
-//     pub title: String,
-//     pub list: Vec<PolicyCheck>
-// }
-
-// impl PolicyCheckList {
-//     pub fn new(title: impl Into<String>) -> Self {
-//	PolicyCheckList {
-//	    title: title.into(),
-//	    ..Default::default()
-//	}
-//     }
-
 /// Structure collecting policy data elements
 #[derive(Default, Clone, Debug, Serialize, Deserialize)]
 pub struct PolicyList {

advotracker/src/services/exports/send_ticketdata.rs

@@ -6,56 +6,115 @@
  */
 
 use lettre::{
+    message::{header, MultiPart, SinglePart},
+    Message, SmtpTransport, Transport,
     transport::smtp::authentication::Credentials,
-    //Message, SmtpTransport, Transport,
-    Message, SmtpTransport,
 };
 use locales::t;
+use maud::html;
 use std::error::Error;
 //use std::process;
-use tracing::{info, trace};
+use tracing::{info, error, trace};
+
+use crate::data::structures::Email;
 
 /// send ticket data via eMail
-pub fn sendticketdata(recipient: &str, body: &str, lang: &str) -> Result<(), Box<dyn Error>> {
+pub fn sendticketdata(email: &Email, lang: &str) -> Result<(), Box<dyn Error>> {
     let mut res = t!("sendticketdata.export.started", lang);
     let mut state = t!("state.started", lang);
     trace!(target: "sendticketdata", process = ?res, state = ?state);
 
-    let email = Message::builder()
+    // The html we want to send.
-        .from("Advotracker Hiedemann <info@hiedemann.de>".parse().unwrap())
+    // It uses https://crates.io/crates/maud
-        .reply_to("Support <support@networkx.de>".parse().unwrap())
+    let html = html! {
-        //.to("Ralf Zerres <ralf.zerres@networkx.de>".parse().unwrap())
+        head {
-        .to(recipient.parse().unwrap())
+            title { (email.subject) " (" (email.policy_code) ")" }
-        .subject("Advotracker Ticket")
+            style type="text/css" {
-        //.body("Eine neue advotracker eMail!".to_string())
+                "h2, h4 { font-family: Arial, Helvetica, sans-serif; }"
-        .body(body.to_string())
+            }
-        .unwrap();
+        }
+        div style="display: flex; flex-direction: column; align-items: center;" {
+            // compose with variables and strings
+            h2 { (email.subject) " (" (email.policy_code) ")" }
+            p { "Policen-Code:  " (email.policy_code) }
+            p { "Policen-Code:  " (email.policy_code) }
+            p { "Versicherungsnehmer: " (email.policy_holder) }
+            p { "Selbstbehalt: "(email.deductible) }
+            p { "Rückrufnummer: " (email.callback_number) }
+            p { "Rückrufdatum: " (email.callback_date) }
+            p { "Schadenstyp: "(email.harm_type) }
+            p { "IVR Kommentar: "(email.ivr_comment) }
+        }
+    };
 
-    info!("emal: {:?}", email);
+    let ascii_body = String::new()
+        + &"Policen-Code: ".to_string() + &(email.policy_code) + &"\n"
+        + &"Versicherungsnehmer: ".to_string() + &(email.policy_holder) + &"\n"
+        + &"Selbstbehalt: ".to_string() + &(email.deductible) + &"\n"
+        + &"Rückrufnummer: ".to_string()+  &(email.callback_number) + &"\n"
+        + &"Rückrufdatum: ".to_string() + &(email.callback_date) + &"\n"
+        + &"Schadenstyp: ".to_string() + &(email.harm_type) + &"\n"
+        + &"IVR Kommentar: ".to_string() + &(email.ivr_comment) + &"\n";
 
-    // WIP testing ends here
+    info!("email body: {:?}", ascii_body);
-    //process::exit(0);
+
+    let message = Message::builder()
+        .from((email.mail_from).parse().unwrap())
+        //.reply_to("Support <support@networkx.de>".parse().unwrap())
+        .to("Networkx-Info <info@networkx.de>".parse().unwrap())
+        .cc("Ralf Zerres <ralf.zerres@networkx.de>".parse().unwrap())
+        .reply_to((email.mail_from).parse().unwrap())
+        //.to((email.mail_to).parse().unwrap())
+        //.cc((email.mail_cc).parse().unwrap())
+        //.bcc((email.mail_bcc).parse().unwrap())
+        .subject(String::new()
+                 + &email.subject.to_string()
+                 + &" (".to_string()
+                 + &email.policy_code.to_string()
+                 + &")".to_string()
+        )
+        .multipart(
+            MultiPart::alternative() // This is composed of two parts.
+                .singlepart(
+                    SinglePart::builder()
+                        .header(header::ContentType(
+                            "text/plain; charset=utf8".parse().unwrap(),
+                        ))
+                        .body(String::from(ascii_body)),
+                )
+                .singlepart(
+                    SinglePart::builder()
+                        .header(header::ContentType(
+                            "text/html; charset=utf8".parse().unwrap(),
+                        ))
+                        .body(html.into_string()),
+                ),
+        )
+        .expect("failed to build email");
+
+
+    info!("message: {:?}", message);
 
     // Create credential for remote authentication (username, password)
-    //let creds = Credentials::new("ralf.zerres@networkx.de".to_string(), "dekifjgh".to_string());
+    // WIP: get credentials from config file / environment
     let creds = Credentials::new("ralf.zerres.de@gmail.com".to_string(), "20jacara03".to_string());
 
     // Open a remote connection to relay server
-    let _mailer = SmtpTransport::relay("smtp.gmail.com")
+    let mailer = SmtpTransport::relay("smtp.gmail.com")
         .unwrap()
         .credentials(creds)
         .build();
 
     // Send the email
-    // match mailer.send(&email) {
+    match mailer.send(&message) {
-    //     Ok(_) => info!("Email sent successfully!"),
+        Ok(_) => info!("Email sent successfully!"),
-    //     Err(e) => error!("Could not send email: {:?}", e),
+        Err(e) => error!("Could not send email: {:?}", e),
-    // }
+    }
 
-    trace!(target: "sendticketdata", recipient = ?recipient);
+    trace!(target: "sendticketdata", email = ?email);
     state = t!("state.finished", lang);
-    res = t!("csv.export.finished", lang);
+    res = t!("sendticketdata.export.finished", lang);
-    trace!(target: "csv-export", process = ?res, state = ?state);
+    trace!(target: "sendticketdata", process = ?res, state = ?state);
 
     Ok(())
 }

advotracker/src/widgets/ticketdata/ticketdata_state.rs

@@ -15,9 +15,9 @@ use std::time::SystemTime;
 use tracing::{info, trace};
 
 use crate::{
-    data::constants::*,
+    data::{constants::*, structures::Email},
     widgets::global_state::GlobalState,
-    //services::exports::sendticketdata,
+    services::exports::send_ticketdata::sendticketdata,
     widgets::policycheck::policycheck_state::{PolicycheckAction, PolicycheckState},
 };
 
@@ -33,20 +33,9 @@ pub enum TicketdataAction {
     RemoveFocus(Entity),
     SetToggleTheme(Entity),
     SetEntry(Entity),
-    SendForm(),
+    SendForm(),    SetVisibility(Entity),
-    SetVisibility(Entity),
     TextChanged(Entity, usize),
-    UpdatePolicyNumber(String)
+    UpdatePolicyCode(String)
-}
-
-/// Handel fields of an Email (header, body)
-#[derive(Clone, PartialEq)]
-pub struct Email {
-    recipient_to: String,
-    recipient_cc: String,
-    sender: String,
-    subject: String,
-    body: String,
 }
 
 /// Define valid environment variables provided via .env files
@@ -72,43 +61,79 @@ impl GlobalState for TicketdataState {}
 
 /// Method definitions, that react on any given state change inside the `Ticketdata` widget.
 impl TicketdataState {
-    /// Clear text in text box.
+    /// Clear the text property of all children of the given form entity
-    pub fn clear_entry(entity: Entity, ctx: &mut Context<'_>) {
+    pub fn clear_form(entity: Entity, ctx: &mut Context<'_>) {
         if let Some(count) = ctx.get_widget(entity).children_count() {
-            println!("Widget name: {:?}", ctx.get_widget(entity).get::<String>("name"));
+            info!("Widget name: {:?}", ctx.get_widget(entity).get::<String>("name"));
-            println!("Widget id: {:?}", ctx.get_widget(entity).get::<String>("id"));
+            info!("Widget id: {:?}", ctx.get_widget(entity).get::<String>("id"));
+        }
 
+        // identify the form by its id
+        if let form_entity = ctx.child(ID_TICKET_DATA_GRID).entity() {
+            info!("Form id: {:?}", ctx.get_widget(form_entity).get::<String>("id"));
+            info!("Form node name: {:?}", ctx.get_widget(form_entity).get::<String>("name"));
+
+            // Loop through children
+            if let Some(count) = ctx.get_widget(form_entity).children_count() {
+                for c in 1..=count {
+                    info!("WIP clear entry of child {:?}", c);
+                    //info!("WIP clear entry of child {:?}: {:?}", c, ctx.get_child(form_entity).get::<String>("name"));
+                }
+            }
+        }
+        // let Some(count) = ctx.child(ID_TICKET_DATA_GRID).entitry().children_count() {
+        //             for c in 1..=count {
+        //         println!("WIP clear entry of child {:?}", c);
+        //     }
+        // }
             //let mut children = vec![];
             //get_all_children(&mut children, entity, ecm.entity_store());
             //trace!("Children {:?}: {:?}", children.len(), children);
             //println!("Child name: {:?}", ctx.try_child("ticket_data_form"));
             //TextBlock::text_set(&mut ctx.child(ID_TICKET_DATA_POLICY_HOLDER), "");
-            println!("Number of childs: {:?}", count);
+            //println!("Number of childs: {:?}", count);
-            for c in 1..=count {
+            //for c in 1..=count {
-                println!("WIP clear entry of child {:?}", c);
+             //   println!("WIP clear entry of child {:?}", c);
                 // children = get_all_children()
                 //println!("Child {:?}: Entity: {:?}", c, ctx.child_from_index(c));
                 //println!("Text: {:?}", ctx.get_widget(entity).entity_of_child(entity));
                 //TextBlock::text_set(&mut ctx.child(ID_TICKET_DATA_POLICY_HOLDER), "");
-            }
+            //}
-        }
         //TextBox::text_set(&mut ctx.widget(entity), String::from(""));
     }
 
-    pub fn send_form(entity: Entity, _ctx: &mut Context<'_>) {
+    pub fn send_form(entity: Entity, ctx: &mut Context<'_>, lang: &str) {
-        info!("WIP: Sending form to construct eMail for {:?}", entity);
-    }
 
-    /// sending message 'ClearForm'
+        // type conversion (String -> u64)
-    pub fn send_message_clear_form(&mut self) {
+        //let policy_code = ctx.child(ID_TICKET_DATA_POLICY_CODE).get::<String>("text").unwrap().parse::<u64>().unwrap();
-        info!("Sending message 'TicketdataAction::ClearForm'");
-        self.actions.push(TicketdataAction::ClearForm());
-    }
 
-    /// sending message 'SendForm'
+        // WIP: get selected items ComboBox'es
-    pub fn send_message_send_form(&mut self) {
+        //let mail_cc_index = *TicketdataView::selected_index_ref(&ctx.widget()) as usize;
-        info!("Sending message 'TicketdataAction::SendForm'");
+        //let mail_cc_selected = TicketdataView::mail_cc_ref(&ctx.widget())[mail_cc_index].clone();
-        self.actions.push(TicketdataAction::SendForm());
+
+        // create Email structures
+        let email = Email {
+            // WIP: mail_to -> selected index auslesen
+            //mail_to: ctx.child(ID_TICKET_DATA_MAIL_TO).get::<String>("text").to_string(),
+            // WIP: mail_cc -> selected index auslesen
+            //mail_cc: ctx.child(ID_TICKET_DATA_MAIL_CC).get::<String>("text").to_string(),
+            mail_to: PROP_MAIL_TO_1.to_string(),
+            mail_cc: PROP_MAIL_CC_1.to_string(),
+            mail_bcc: PROP_MAIL_BCC_1.to_string(),
+            mail_from: PROP_MAIL_FROM.to_string(),
+            subject: PROP_MAIL_SUBJECT.to_string(),
+            policy_code: ctx.child(ID_TICKET_DATA_POLICY_CODE).get::<String>("text").to_string(),
+            policy_holder: ctx.child(ID_TICKET_DATA_POLICY_HOLDER).get::<String>("text").to_string(),
+            deductible: ctx.child(ID_TICKET_DATA_DEDUCTIBLE).get::<String>("text").to_string(),
+            callback_number: ctx.child(ID_TICKET_DATA_CALLBACK_NUMBER).get::<String>("text").to_string(),
+            callback_date: ctx.child(ID_TICKET_DATA_CALLBACK_DATE).get::<String>("text").to_string(),
+            harm_type: ctx.child(ID_TICKET_DATA_HARM_TYPE).get::<String>("text").to_string(),
+            ivr_comment: ctx.child(ID_TICKET_DATA_IVR_COMMENT).get::<String>("text").to_string(),
+        };
+
+        info!("WIP: Sending form to construct eMail to {:?}", email);
+        // send email via service
+        let _ = sendticketdata(&email, &lang);
     }
 }
 
@@ -143,30 +168,24 @@ impl State for TicketdataState {
         _registry: &mut Registry,
         ctx: &mut Context<'_>,
     ) {
-        for action in messages.read::<TicketdataAction>() {
+        for message in messages.read::<TicketdataAction>() {
-            match action {
+            match message {
                 TicketdataAction::ClearForm() => {
-                    println!("message: {:?} recieved", action);
+                    info!("message: {:?} recieved", message);
-                    info!("message: {:?} recieved", action);
+                    TicketdataState::clear_form(ctx.entity(), ctx);
-                    //TicketdataState::clear_entry(ctx.entity(), ctx);
-                    //ctx.clear_children_of(self.ticket_data_form);
-
                 }
                 TicketdataAction::SendForm() => {
-                    println!("message: {:?} recieved", action);
+                    info!("message: {:?} recieved", message);
-                    info!("message: {:?} recieved", action);
+                    TicketdataState::send_form(ctx.entity(), ctx, &self.lang);
-                    TicketdataState::send_form(ctx.entity(), ctx);
                 }
                 _ => { println!("messages: action not implemented!"); }
             }
         }
-        for action in messages.read::<PolicycheckAction>() {
+        for message in messages.read::<PolicycheckAction>() {
-            match action {
+            match message {
-                PolicycheckAction::UpdatePolicyNumber(policy_number) => {
+                PolicycheckAction::UpdatePolicyCode => {
-                    info!("Message received: 'PolicycheckAction::UpdatePolicyNumber({:?})'", policy_number);
+                    info!("Message received: 'PolicycheckAction::UpdatePolicyCode'");
-                    //progress_bar.set::<f64>("val", current_progress + amount);
+                    //TextBlock::text_set(&mut ctx.child(ID_TICKET_DATA_POLICY_CODE), policy_code);
-                    //TextBlock::text_set(&mut ctx.child(ID_TICKET_DATA_POLICY_NUMBER), "9999999992");
-                    TextBlock::text_set(&mut ctx.child(ID_TICKET_DATA_POLICY_NUMBER), policy_number);
                 }
                 _ => { println!("messages: action not implemented!"); }
             }

advotracker/src/widgets/ticketdata/ticketdata_view.rs

@@ -12,8 +12,7 @@ use orbtk::{
 
 use crate::{
     data::constants::*,
-    //widgets::ticketdata::ticketdata_state::{TicketdataAction, TicketdataState},
+    widgets::ticketdata::ticketdata_state::{TicketdataAction, TicketdataState},
-    widgets::ticketdata::ticketdata_state::TicketdataState,
 };
 
 // Macro that initializes the widget structures/variables for the policy check view
@@ -91,6 +90,8 @@ impl Template for TicketdataView {
             .style("container_form")
             .child(
                 Grid::new()
+                    .id(ID_TICKET_DATA_GRID)
+                    .name(ID_TICKET_DATA_GRID)
                     .columns(
                         Columns::create()
                             .push("auto") // Label
@@ -117,17 +118,17 @@ impl Template for TicketdataView {
                     )
                     .child(
                         TextBlock::new()
-                            .id(ID_TICKET_DATA_LABEL_POLICY_NUMBER)
+                            .id(ID_TICKET_DATA_LABEL_POLICY_CODE)
                             .attach(Grid::row(0))
                             .attach(Grid::column(0))
-                            .text("Policy number")
+                            .text("Policy code")
                             .h_align("end")
                             .v_align("center")
                             .build(ctx),
                     )
                     .child(
                         TextBlock::new()
-                            .id(ID_TICKET_DATA_POLICY_NUMBER)
+                            .id(ID_TICKET_DATA_POLICY_CODE)
                             .attach(Grid::row(0))
                             .attach(Grid::column(2))
                             .text("9999999990")
@@ -149,6 +150,7 @@ impl Template for TicketdataView {
                             .id(ID_TICKET_DATA_POLICY_HOLDER)
                             .attach(Grid::row(2))
                             .attach(Grid::column(2))
+                            .text("")
                             .water_mark("Name des Versicherungsnehmers")
                             .build(ctx),
                     )
@@ -167,6 +169,7 @@ impl Template for TicketdataView {
                             .id(ID_TICKET_DATA_DEDUCTIBLE)
                             .attach(Grid::row(4))
                             .attach(Grid::column(2))
+                            .text("")
                             .water_mark("im Beratungsgespräch erfragen")
                             .build(ctx),
                     )
@@ -185,6 +188,7 @@ impl Template for TicketdataView {
                             .id(ID_TICKET_DATA_CALLBACK_NUMBER)
                             .attach(Grid::row(6))
                             .attach(Grid::column(2))
+                            .text("")
                             .water_mark("wie zu erreichen")
                             .build(ctx),
                     )
@@ -203,6 +207,7 @@ impl Template for TicketdataView {
                             .id(ID_TICKET_DATA_CALLBACK_DATE)
                             .attach(Grid::row(8))
                             .attach(Grid::column(2))
+                            .text("")
                             .water_mark("Rückruf gewünscht um")
                             .build(ctx),
                     )
@@ -211,17 +216,18 @@ impl Template for TicketdataView {
                             .id(ID_TICKET_DATA_LABEL_HARM_TYPE)
                             .attach(Grid::row(10))
                             .attach(Grid::column(0))
-                            .water_mark("Harm type")
+                            .text("Harm type")
                             .h_align("end")
                             .v_align("center")
                             .build(ctx),
                     )
                     .child(
                         TextBox::new()
-                            .id(ID_TICKET_DATA_LABEL_HARM_TYPE)
+                            .id(ID_TICKET_DATA_HARM_TYPE)
-                            .name(ID_TICKET_DATA_LABEL_HARM_TYPE)
+                            .name(ID_TICKET_DATA_HARM_TYPE)
                             .attach(Grid::row(10))
                             .attach(Grid::column(2))
+                            .text("")
                             .water_mark("Rechtsproblem/Schadenstyp")
                             .build(ctx),
                     )
@@ -240,6 +246,7 @@ impl Template for TicketdataView {
                             .id(ID_TICKET_DATA_IVR_COMMENT)
                             .attach(Grid::row(12))
                             .attach(Grid::column(2))
+                            .text("")
                             .water_mark("Rechtsrat / Kommentar zu Haftungs, bzw. Deckung")
                             //.height(48.0)
                             .build(ctx),
@@ -266,9 +273,7 @@ impl Template for TicketdataView {
                             .style(STYLE_BUTTON_ACTION)
                             .text("Clear")
                             .on_click(move |states, _| {
-                                //println!("WIP: clear from");
+                                states.send_message(TicketdataAction::ClearForm(), id);
-                                //states.send_message(TicketdataAction::ClearForm, id);
-                                states.get_mut::<TicketdataState>(id).send_message_clear_form();
                                 false
                             })
                             .build(ctx),
@@ -280,9 +285,7 @@ impl Template for TicketdataView {
                             .text("Send")
                             //.visibility(Visibility::Collapsed)
                             .on_click(move |states, _entity| {
-                                //println!("WIP: send mail");
+                                states.send_message(TicketdataAction::SendForm(), id);
-                                //states.get_mut::<TicketdataAction>(id).send_message(TicketdataAction::SendForm, id);
-                                states.get_mut::<TicketdataState>(id).send_message_send_form();
                                 false
                             })
                             .build(ctx),
@@ -325,7 +328,7 @@ impl Template for TicketdataView {
                     )
                     .child(
                         ComboBox::new()
-                            .id(ID_TICKET_DATA_COMBO_BOX_MAIL_TO)
+                            .id(ID_TICKET_DATA_MAIL_TO)
                             .attach(Grid::row(0))
                             .attach(Grid::column(3))
                             .style(STYLE_MAIL_TO)
@@ -371,7 +374,7 @@ impl Template for TicketdataView {
                     )
                     .child(
                         ComboBox::new()
-                            .id(ID_TICKET_DATA_COMBO_BOX_MAIL_CC)
+                            .id(ID_TICKET_DATA_MAIL_CC)
                             .attach(Grid::row(2))
                             .attach(Grid::column(3))
                             .style(STYLE_MAIL_CC)