Files
element-call/src/room/CallEndedView.tsx
Robin 8c21dbaade Don't require textual feedback (#1097)
We want to encourage scoring as much as possible for the purpose of our KPIs, even if it means we don't always get detailed textual feedback.
2023-06-12 12:52:29 +02:00

175 lines
5.2 KiB
TypeScript

/*
Copyright 2022 New Vector Ltd
Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.
*/
import React, { FormEventHandler, useCallback, useState } from "react";
import { MatrixClient } from "matrix-js-sdk/src/client";
import { Trans, useTranslation } from "react-i18next";
import { useHistory } from "react-router-dom";
import styles from "./CallEndedView.module.css";
import feedbackStyle from "../input/FeedbackInput.module.css";
import { Button, LinkButton } from "../button";
import { useProfile } from "../profile/useProfile";
import { Body, Link, Headline } from "../typography/Typography";
import { Header, HeaderLogo, LeftNav, RightNav } from "../Header";
import { PosthogAnalytics } from "../analytics/PosthogAnalytics";
import { FieldRow, InputField } from "../input/Input";
import { StarRatingInput } from "../input/StarRatingInput";
export function CallEndedView({
client,
isPasswordlessUser,
endedCallId,
}: {
client: MatrixClient;
isPasswordlessUser: boolean;
endedCallId: string;
}) {
const { t } = useTranslation();
const history = useHistory();
const { displayName } = useProfile(client);
const [surveySubmitted, setSurverySubmitted] = useState(false);
const [starRating, setStarRating] = useState(0);
const [submitting, setSubmitting] = useState(false);
const [submitDone, setSubmitDone] = useState(false);
const submitSurvery: FormEventHandler<HTMLFormElement> = useCallback(
(e) => {
e.preventDefault();
const data = new FormData(e.target as HTMLFormElement);
const feedbackText = data.get("feedbackText") as string;
PosthogAnalytics.instance.eventQualitySurvey.track(
endedCallId,
feedbackText,
starRating
);
setSubmitting(true);
setTimeout(() => {
setSubmitDone(true);
setTimeout(() => {
if (isPasswordlessUser) {
// setting this renders the callEndedView with the invitation to create an account
setSurverySubmitted(true);
} else {
// if the user already has an account immediately go back to the home screen
history.push("/");
}
}, 1000);
}, 1000);
},
[endedCallId, history, isPasswordlessUser, starRating]
);
const createAccountDialog = isPasswordlessUser && (
<div className={styles.callEndedContent}>
<Trans>
<p>Why not finish by setting up a password to keep your account?</p>
<p>
You'll be able to keep your name and set an avatar for use on future
calls
</p>
</Trans>
<LinkButton
className={styles.callEndedButton}
size="lg"
variant="default"
to="/register"
>
{t("Create account")}
</LinkButton>
</div>
);
const qualitySurveyDialog = (
<div className={styles.callEndedContent}>
<Trans>
<p>
We'd love to hear your feedback so we can improve your experience.
</p>
</Trans>
<form onSubmit={submitSurvery}>
<FieldRow>
<StarRatingInput starCount={5} onChange={setStarRating} required />
</FieldRow>
<FieldRow>
<InputField
className={feedbackStyle.feedback}
id="feedbackText"
name="feedbackText"
label={t("Your feedback")}
placeholder={t("Your feedback")}
type="textarea"
/>
</FieldRow>{" "}
<FieldRow>
{submitDone ? (
<Trans>
<p>Thanks for your feedback!</p>
</Trans>
) : (
<Button
type="submit"
className={styles.submitButton}
size="lg"
variant="default"
data-testid="home_go"
>
{submitting ? t("Submitting…") : t("Submit")}
</Button>
)}
</FieldRow>
</form>
</div>
);
return (
<>
<Header>
<LeftNav>
<HeaderLogo />
</LeftNav>
<RightNav />
</Header>
<div className={styles.container}>
<main className={styles.main}>
<Headline className={styles.headline}>
{surveySubmitted
? t("{{displayName}}, your call has ended.", {
displayName,
})
: t("{{displayName}}, your call has ended.", {
displayName,
}) +
"\n" +
t("How did it go?")}
</Headline>
{!surveySubmitted && PosthogAnalytics.instance.isEnabled()
? qualitySurveyDialog
: createAccountDialog}
</main>
<Body className={styles.footer}>
<Link color="primary" to="/">
{t("Not now, return to home screen")}
</Link>
</Body>
</div>
</>
);
}